Thank you for choosing Tantra Mantra Book Shop (“we”, “our”, “us”). This Cancellation and Refund Policy outlines the terms and conditions related to order cancellations and refunds for purchases made from our physical store and website. By making a purchase with us, you agree to comply with and be bound by this policy.

Order Cancellation

• You may request to cancel your order within 6-7 hours of placing it. To do so, please contact us at +91 8001249704.
• If your order has already been processed or shipped, we may not be able to cancel it.

Refund Eligibility

• Refunds will be considered for canceled orders or products that are damaged upon receipt.
• To be eligible for a refund, you must provide proof of purchase and meet the criteria outlined in this policy.

Refund Process

1. Canceled Orders: If your order is successfully canceled within the specified time frame, we will initiate a refund to your original method of payment.
2. Damaged Products: If you receive a damaged product, please contact us within 1 day of receipt. We may request photos or other evidence of the damage.

Non-Refundable Items

• The following items are generally non-refundable:
  • E-books, downloadable content, and digital products.
  • Products with clear signs of use, missing parts, or damage not caused during shipping.
  • Products returned without their original packaging or with altered packaging.

Processing Time

• Once we receive your return request or a damaged product, we will inspect it and notify you about the status of your refund within 1 day.
• If your refund is approved, it will be processed and a credit will be applied to your original method of payment within 5-6 days.

Shipping Costs

• Shipping costs are non-refundable unless the return is due to our error or a damaged product upon receipt.

Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at +91 8001249704.

By making a purchase with Tantra Mantra Book Shop, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.